Serco Unit 6, Dunkirk Aylsham Norfolk NR11 6SU. Experts in designing, implementing, and managing commercial waste and recycling services. Serco is a public services expert that specialises in the delivery of essential public services with over 50,000 people working across the world in Defence, Transport, Justice, Immigration, Health, and other Citizen Services across national, state and local government. Our office hours are Monday - Friday between 08.00 and 17.00. “There is rubbish on the floor and the large bins are overflowing.” Mrs Carter, who is retired, says she has phoned Serco twice in the last two weeks to complain. Collections are from 7am to 6pm on the day of your collection, there is no set time during this period. Services are delivered in accordance with our own best operating practice to optimise operations, reduce costs, and environmental impact. Check online if there was a problem with your collection. Rubbish & Recycling / When will my bins be collected? We facilitate national standards, such as the recycling target, by driving attitudinal and behavioural change though a programme of community engagement, resident communications, education campaigns, and incentive schemes. Call on 020 8871 8558. Enter your postcode and choose your address to find out when your next recycling / rubbish collection is and what colour bag it is. Skip to content; Skip to main navigation; Canterbury City Council. 020 8871 6000 The Town … THE waste collection company which won the £44m contract to collect rubbish and recycling in Basingstoke and Deane has been dropped by another council following numerous complaints.. rubbish Garden Waste - Week A Garden waste collection calendar 2020/21 If you have any questions about your garden waste collection service please call us on 01843 577115 or visit www.thanet.gov.uk. Please check ourCurrent Service Issues page if your bin has not been collected. We had good communication when needed and the people who work for you at the park are friendly and make sure they keep the gardens very clean. Household Recycling Centre (the tip) Dispose of large items at the Household Recycling Centre in Oldbury. Serco works in partnership with the council to provide trade waste and recycling collection services for businesses in the borough. Please include the following details: the collection address with postcode, a contact telephone number, and a list of all the items that need collecting; On collection day. Week 1 Garden Waste brown bin collections take place on the same week that we empty green bins.. Week 2 Garden Waste brown bin collections take place on the same week that we empty black bins.. You are able to find out your bin collection … The Buckinghamshire-based council says it is working with its contractor, Serco, to secure extra staff so that any disruption ... drivers and loaders to support general rubbish, food and clinical collections, which must be prioritised.” Chiltern has a joint collections contract with Wycombe district council, and the two reported a joint 51.4% recycling rate in 2018/19. Wandsworth Council. Our teams are also fully equipped to offer a range of cleaning activities from manually clearing and cleaning footways and grass areas, emptying litter and dog bins through to using mechanical sweeper to clean retail car parks, carriageways and footways. Collections can take place any time between 6am and 3pm on your collection day. Contact us. Items to be collected must be placed on the edge of your property, nearest to the road, by 7am on your allocated collection day. More info for Rubbish Clearance. Week 1 Garden Waste brown bin collections take place on the same week that we empty green bins.. Week 2 Garden Waste brown bin collections take place on the same week that we empty black bins.. You are able to find out your bin collection day by entering your postcode into My Breckland We are currently experiencing some waste collection staff self-isolating due to COVID-19. Serco is a UK based company, our dedicated Commercial Waste Services team are committed to delivering customer service excellence and will always put your business at the centre of everything we do. Serco Commercial Services Old Wolverton Milton Keynes Buckinghamshire MK12 5QD. Green bin collections in Milton Keynes are expected to resume by the middle of March, MKFM can reveal. We are currently unable to carry out in-house collections. Report a problem Report a missed bin collection or other waste and street cleaning issues. 2 talking about this. Milton Keynes Council previously announced that it would be suspending all food and garden waste collection in January 2021 due to staff shortages caused by COVID-19.. Serco, the council's waste … Serco Watch is a WA based civil society group. Telephone: 0330 109 9220 Opening Hours: Monday to Thursday 8.30am to 5pm and Friday 8.30am to 4.30pm Email: norfolkwaste@serco.com As well as delivering waste services to business from seven strategic sites across the UK. Contact Customer Services at Serco. We focus on public services, and our specialist teams are committed to serving government and making a positive difference to the lives of the citizens we serve. Before reporting a missed bin collection: Have you checked your bin collection date? Find your bin collection day for Canterbury, Whitstable and Herne Bay. Chat to us online. Check or download your bin collection schedules on the calendars below. Serco are uniquely positioned to support Parish and Town councils across Milton Keynes as they move into their enhanced service delivery role. Information and advice on our kerbside collection schemes for recycling, garden waste, household refuse collections, including how to dispose of bulky items and find your local recycling banks. The Gazette has discovered that Canterbury City Council decided in March not to renew its 30-year contract with Serco … Search COVID-19 advice and support. Operating from seven strategic sites across the UK we already provide tailored solutions to over 4,000 customers from small businesses needing a weekly sack collection through to large FM customers requiring a complete commercial waste and recycling management solution. Bulky item collections We can collect your unwanted household items. WEEKLY bin collections will return ‘as soon as possible’, the leader of Windsor and Maidenhead Council has announced.. Councillor Andrew Johnson (Conservative: Hurley and Walthams), leader, said on social media weekly bin collections will return after an online petition was set up last week expressing fears the temporary fortnight collections would become permanent. Report flytipping and dumped rubbish; Report a build up of litter; Report a problem with a public bin; Organise a litter pick; Close Menu Menu. The Gazette has discovered that Canterbury City Council decided in March not to renew its 30-year contract with Serco when it expires in 2021. Don’t even get me going on the the Conservatives voting to give them even more money and then stopping green bin collections for a couple of months. Bin services in Bexley could soon change as the council’s waste contract is about to come to an end. We offer a reliable service delivered by local people; You … Two binmen have died from Covid-19 sparking a probe into how safe rubbish collections are in a town. And as a rule so they jolly well should. Please include the following details: the collection address with postcode, a contact telephone number, and a list of all the items that need collecting; On collection day. Updated: 02/03/2020 . Serco is one of the world’s largest providers of public services to governments, working in over 20 countries across our four regions: UK &Europe, North America, Asia Pacific and the Middle East. Our dedicated team are on hand to respond to your individual needs. As a trusted partner to 19 local authorities we are perfectly positioned to understand your business needs and develop a tailored commercial waste and recycling solution just for you. Our professional team will focus on your individual requirements, with flexible commercial waste and recycling collections we believe value for money and service excellence go hand in hand. Serco tend to get all the flak over rubbish. Our service. Employing over 50,000 people, we operate internationally across four geographies: UK & Europe, North … Putting out rubbish for collection Find out when to put your bins out for collection and what you can put in your bins. Rubbish and recycling; request a bulky waste collection; Breadcrumb Dropdown Button Our contractor, offers a separate bulky household waste collection service on our behalf, which you can use to dispose of household items you cannot fit in your bin. You can check for any collection delays online.. Working closely with local authorities and residents, we strive to minimise waste and maximise participation in recycling. By using this website you consent to our use of cookies. THE waste collection company which won the £44m contract to collect rubbish and recycling in Basingstoke and Deane has been dropped by another council following numerous complaints.. However, Serco was unsuccessful – apparently losing out to Veolia – in a move that was branded “extremely regrettable”. Collections were suspended earlier this month due to reduced staff numbers caused by the COVID-19 pandemic. Sign In / Register Bookmarks Menu Search this site. Waste collection workers for Bexley London Borough Council have won guaranteed sick pay from their employer Serco after a series of protests and strike action. Missed collections will soon be easier to report. Call Tel 07568 406376 Rubbish Clearance House Clearance End Of Tenancy Clearances Man and Van Garden … When will my bins be collected? View your calendar. If you want to see how our contracts are performing please visit the related document section at the bottom of this page. Serco works in partnership with the council to provide trade waste and recycling collection services for businesses in the borough. Please note: Garden waste (brown bin) collections will restart on Monday 8th March 2021. Working with a network of strategic partner facilities, we deliver innovative and diverse collection systems to all tenure and property types that are designed entirely around the needs of local residents. Serco is a UK based company, our dedicated Commercial Waste Services team are committed to delivering customer service excellence and will always put your business at the centre of everything we do. Welcome to Serco Group plc. Up to Rubbish and recycling. Browse: Recycling, rubbish, streets and roads A to Z. From our full waste audits, through to our ancillary services such as grounds maintenance and cleansing, we are uniquely positioned to look after more than just your businesses waste and recycling. We survey over 15,000 residents and use their feedback to continuously improve the service we provide, We have reduced service carbon emissions by more than 30%. Please note the collection days shown will be your regular collections days. Please choose a region and language suitable for you. Message Email Website. We put residents at the centre of the way we deliver services and consult with them to understand how we can continually improve the services we provide. A city council is set to bin the authority's three-decade relationship with Serco and run the district's rubbish collection service itself. Tick this box to show your garden waste collection day / calendar. Serco Unit 6, Dunkirk Aylsham Norfolk NR11 6SU. Providing a diverse range of sustainable waste management services to resedents on behalf of our local authority customers. If you're unsure about what goes in each bin, find out where to put your waste. We are very pleased with the service received from Serco. The team that look after us are fantastic, nothing is too much trouble and they always make sure that they’ve done all that they can for us. Keep up to date with waste and recycling services during the COVID-19 pandemic by signing up to our Facebook page MKCouncil1, Twitter account @mkcouncil or sign up for MKC email alerts GDPR privacy … Use this service to book collection of bulky items including larger furniture and electrical appliances that won't fit in your bins. Clinical waste collection; Purple rubbish sacks; Environmental waste. We also work with businesses, parish councils, schools, hospitals and leisure centres, delivering a range of ancillary services including grass cutting, maintaining fine turf areas, tending flowerbeds and pruning hedges and shrubs. Due to a high volume of calls, we kindly ask that you use our webpages rather than phoning us. Waste Collection Policy (PDF Document, 0.1 Mb) There's also lots of information in Casepak and Leicestershire County Council's Recycling information booklet and our big guide to recycling. Post. Items to be collected must be placed on the edge of your property, nearest to the road, by 7am on your allocated collection … If it's after 3pm and your bin hasn't been collected, you can report a missed bin online. Skip Navigation. Because of the work we and our contractor Serco undertook towards the end of the last year to prepare for a second spike, we have two additional bubble crews in place to cover COVID-related absences. Serco is a FTSE top 250 company managing over 500 contracts worldwide. We are experts in designing, implementing, and managing waste and recycling services, with a capability spanning collection, treatment, processing, and disposal. For more information on cookies see our Cookie Statement. Employment, Skills, Training and Enterprise support, We provide waste and recycling services to 20 Local Authorities, including four within shared services arrangements, and five London boroughs, We collect waste and recycling from 2.5 million residents per annum, of which c. 285,000 tonnes is recyclable, We operate ‘Minimum Miles’ route optimisation technology, reducing our customer costs by up to 15%, We are the only environmental services company to be awarded the ‘Customer Service Excellence’ accreditation, We have more than £1bn in service payments linked to customer satisfaction.
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