Install the software driver using the disc accompanying the printer, or download it from the manufacturer’s website at www.epson.com. Save time every month with recurring payments. Ensure there’s a checkmark in the Chase Merchant Services cell row. To make a change or add a user account, you’ll need to contact Online POS Terminal Support team at 888-886-8869. The iPP 320 PIN pad allows Online POS Terminal to process inserted, swiped or tapped credit, debit or gift card transactions, and select mobile wallets, 1. Chase PaymentechChase Paymentech comprehensive set of online payment products makes it quick and easy for you to join the e-commerce revolution and let to take advantage of the many benefits of credit and debit card acceptance at the point of sale.Many institutions have chosen Chase Payment Solutions because they can trust these products and technology. locale selector dropdown: - United States: open in new window selected, locale selector dropdown: -Canada: open in new window, locale selector dropdown: -Europe: open in new window, Process a Refund or Credit Card Transaction, Settle Open Transactions — Quick Batch View. Enter your existing username and password and click Secure sign in. New with the Online the POS Terminal — if you did not enable Auto settlement, you can select the Quick batch option to manually settle your batch. The Epson TM-T20II thermal receipt printer is the preferred printing hardware for use with Online POS Terminal. Click the Issue refund button to complete the transaction. Chase Merchant Services provides you with a more secure and convenient ways to do business. Options on the page may vary, depending on your merchant account settings and your hardware selection. Simplified integrated payments with Chase Paymentech and Atlas POS. On the Response page, you’ll see the details of the transaction, and whether it was approved and completed. You have successfully updated your password. 13. While there are separate options for activations and issuances, they are fundamentally the same transaction and can be performed interchangeably. What are the costs associated with using Online POS Terminal? There are many merchants who relied and invested on the POS terminal services of the company. You are now ready to process a transaction. Contact Information U.S: 800.503.1132 Canada: 800.503.1132; Access Online POS Terminal; User Guide. 1. Don’t go for the awful POS terminals by Chase Paymentech Canada for your business. Click on the link below to download the Visual Studio Distributable. Simply fill in the necessary fields and submit the transaction when you’re done. You can also print your merchant copy and/or customer receipt copies. • Address Verification Service – lets you enter a customer's billing address and compare with the address on file with the credit card company. This is the second step of the process. This transaction type may also be manually entered. Call us to request access to Chase Mobile Checkout at 1-888-886-8869, a. Open — Transactions are collected, and then manually settled or the batch is closed automatically. Chase isn’t responsible for (and doesn’t provide) any products, services or content at this third-party site or app, except for products and services that explicitly carry the Chase name. Also, trying plugging in a regular phone to ensure there is a dial tone. 2. • Choose iPP 320 PIN pad to process chip, magnetic stripe and contactless card transactions. Click Quick Batch View to manually settle your batch. Find and apply for the Ink business credit card best suited for your business. 1. 2. 1. It provides a convenient and cost-effective printing option, for a professional business experience. We have a variety of financial solutions to help your business: Manage Your Business Accounts. Sports & Entertainment . If this is the first terminal you’re adding, you’ll see “No Terminals Connected”. This is the second step of the process. An email will be sent to the customer from “DoNotReply@billing-notification.com,” and it will contain the receipt as an image file in the body of the email. Enter www.chase.com/OnlinePosTerminal and select Yes if you received a PIN pad. If I have an existing merchant account with Chase, can my company be set up to use Online POS Terminal or must I establish a new merchant ID? Just click the Print Customer Receipt, Print Merchant Receipt or Print Both button to choose your preference. On the Response page, you’ll see the details of the sale, and whether it was approved or declined. After 15 minutes of inactivity, you will be required to login again. You can also contact Customer Support at any time by calling 800.934.7717. To ensure security of your account, we need to send an identification code to the phone number or email address that you have previously provided. Compare between Business and Commercial line of credit options for your business' working capital needs. Note: You can View items, and select Settle batch to quickly close your batch. 8. You can click the Print Customer Receipt, Print Merchant Receipt or Print Both button to choose your preference. Enter the approval code in the Authorization field. Chase Online Iterminal . For future access, bookmark this link to Online POS Terminal: chase.com/OnlinePosTerminal after you complete the steps in the UPDATE TO JAVA WALKTHROUGH section. You will also receive an alert if a transaction is rejected. 1. Gift cards must be activated before they can be provided to consumers. - If you need further assistance and would like help from a member of our customer service, call 1-800-503-1132. Retail & restaurant (7 pages) Summary of Contents for Chase Verifone VX. Does Online POS Terminal offer fraud-detection services? Contact Information U.S: 800.503.1132 Canada: 800.503.1132; Access Online POS Terminal; User Guide Resource Online allows small businesses and larger retail and card-present merchants to manage their account online. Online POS Terminal also allows for multiple terminals so you may maintain separate batches. Enter the username and temporary password you received via email. 12. Orbital® Virtual Terminal helps you to manage online, telephone, or mail order payments. Remove the iPP 320 PIN pad from the box. Here you configure your sale, refund, receipt and settlement settings as explained in the following sections. Your Online Reporting Tools Paymentech Online: opens in a new window. You have to complete the process for the gift cards to be redeemed properly. 2. 4. If you previously used iTerminal, your account is set up to use OPT. You’ve activated your gift cards, and they’ve been purchased by your customers. 5. Enter the customer’s email address and click the Send Receipt button. If you previously used iTerminal, your account is set up to use OPT. Complete the required Refund information fields marked with an *. You will be instructed to enter a new Password and answer Security Questions as a first-time user. • Card Verification Data – a verification process that utilizes a three or four-digit code printed on card; used when authorizing credit card transactions where the physical card is not present. If your customer presents their gift card and wants to know how much value is left on it, you can perform a balance inquiry or someone can call the interactive voice response system. If you have more than one Merchant ID (MID#) or Terminal ID (TID#), you can select the ID you want as your default ID. 3. Reports containing financial and settlement information, including statements, are not available from Online POS Terminal, but can be accessed using the reporting tool for your merchant account. Help manage cash flow fluctuations, expand into new markets, or finance accounts receivable. If you previously used iTerminal, your account is set up to use OPT. or any of its affiliates are not liable for decisions made or actions taken in reliance on any of the testimonial information provided. Resource Online. Reset your Password Enter your user name and account email address. HELP USING ONLINE POS TERMINAL - Chase chase.com J.P. Morgan Chase is a leading credit card processing company. 6. You set up these IDs with a Chase Merchant Services representative during onboarding calls. In the web browser’s Print dialog box, select the printer’s preferences. Page 1 QUICK REFERENCE GUIDE VERIFONE VX Review this Quick Reference Guide to learn how to run a sale, settle your batch and troubleshoot terminal responses. For the security of your business and your customers, each individual should have their own user account, with a unique user name and password. Chase's website and/or mobile terms, privacy and security policies don’t apply to the site or app you're about to visit. To deduct value from a gift card account in the course of a purchase, you’ll want to perform a redemption. Gift Card Voice Authorization: 1-888-959-1493. • Store regular access — This user will have full access to transaction processing by default and will not have access to the Other Reports section of the app. You can refund the entire amount, or refund a portion of the original purchase. 1. Early termination of the Merchant Agreement may require the repayment of all or a portion of the free terminal's value. After 15 minutes of inactivity, you will be required to log back into the system in order to perform an activity. If I make an error entering data, how do I correct it? Hosted Checkout provides credit card and Interac ® online processing through a hosted payment site. Java download, follow prompts, click on Download/Install. Challenge Questions. Refer to Chase.com/mobilePOSsupport for instructions and help using Chase Mobile Checkout. 7. We provide fraud prevention, CNP & payment processor services. We're here to help with your business banking needs. A text (SMS) message will be sent to the customer from short code “27359”. Chase has your back, with phone support that’s available 24 hours a day, 7 days a week. About Chase. Online Reporting. 2. You have to complete the process for the gift cards to be issued properly. The software on this terminal has been secured. Log in to your Hosted Checkout account. NOTE: We recommend enabling Auto settlement. If you used iTerminal with a Magtek reader plugged into your computer, you will need a replacement pin pad for use with OPT. All passwords expire every 90 days and accounts that are inactive for an extended period may be deleted. There may be times when you need to change the status of a gift card from active to inactive, preventing the gift card from being redeemed. Paymentech Online helps large multi-channel, domestic and international business manage reporting needs online. Online POS Terminal requires Java 8. 7. Thank you for choosing Online POS Terminal. The issuance is now captured in Online POS Terminal and the customer can be on their way. Online POS Terminal supports the Epson TM-T20II thermal receipt printer. On the Response page, you’ll see the details of the issuance, and whether it was approved or declined. Chase Paymentech Merchant Services . From payment processing to foreign exchange, Chase Business Banking has solutions and services that work for you. REQUEST VOICE AUTHORIZATION AND FORCE REDEMPTION FOR GIFT CARDS: This is a more complex transaction than a standard redemption; it’s essentially a two-step process. If the payment type your customer provided for the transaction is a pre-paid card, then it’s possible the amount on the card may not cover the total cost of the sale. View transactions in your open batch, or search for transactions already settled. Move your terminal to a different wall jack or phone line and try again to connect. Log in to your Hosted Checkout account. 1. You will be presented the Secure sign in screen. 3. If you have questions or concerns, please contact us through Chase customer service or let us know about Chase complaints and feedback. If not, update your Java before you sign in to start accepting payments. Select CSV (comma-separated values) to export transactions to Excel or, if you only want to print the report, select PDF. You can get a quick glance of card type activity by day, week, month or quarter. The first step is to make sure that the customer’s card is valid and has the necessary funds available for the transaction. Online POS Terminal stores all transaction history for six months. Thank you for choosing Online POS Terminal. Search by Date range. One or more gift cards can be activated at one time. Retail & restaurant (7 pages) Touch terminals Chase Voice Authorization Quick Reference Manual (6 pages) Touch terminals Chase Verifone VX Quick Reference Manual (10 pages) Summary of Contents for Chase Ingenico ICT220. Make sure to select the vcredist_x86.exe (for 32-bit platform) or vcredist_x64.exe (for 64-bit platform). Yellow box to uninstall Java version. Remember: You must settle transactions in order to receive funding. Yes. You’d perform this to “capture” your previously authorized transaction, using the six-character alpha-numeric authorization code you had received. All receipts can be printed or sent to the customer regardless of transaction status. 3. On the Gift card>Redemption, select the Force redemption radio button under Transaction details or Redemption type. Online POS Terminal users with the appropriate access permissions can make changes by selecting options through the Settings link. Web Terminals Orbital Virtual Terminal: opens in a new window. 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